These terms apply to call-outs, quotes and work carried out by CBS Plumbing and Heating, company number 14768991, registered office 45 Barland Way, Aylesbury, England, HP18 0UZ. Any written quote sets out the specific work and price for your job.
Call-outs
Our call-out charge is £85 including VAT, plus £85 including VAT for the first hour of work. We'll tell you the cost of any further work before we carry it out.
Quotes
Larger jobs, such as bathroom installations, are quoted after a visit. Your quote covers the work described in it. Changes or extra work you ask for, or that we find once work starts, will be agreed with you before they go ahead.
Booking and payment
- A 5% deposit is required to book work in.
- Work is then paid for daily as it progresses.
Scope of heating work
Our heating work covers heating controls, thermostats, pumps, heating pipework and hot water cylinders only.
Guarantee
Our workmanship is guaranteed for 2 years.
Insurance
We hold £10 million public liability and £10 million employer's liability insurance.
Your rights
Nothing in these terms affects your statutory rights as a consumer, including under the Consumer Rights Act 2015.
Contact
Questions about these terms? Call 07810 646762 or email completebathroomsolutions@live.co.uk.