24/7 Emergency PlumbingServing Reading and the Surrounding Towns
Genuinely available around the clock when a plumbing problem can't wait
320+ reviews from Checkatrade · 2-year guarantee
28 years' experience
Residential, commercial and industrial
320+ reviews
from Checkatrade
2-year guarantee
On all our workmanship
£10 million insured
Public and employer's liability
24/7 emergency call-outs
Same-day service guaranteed
Emergency Plumbing
What counts as an emergency plumbing call-out
Emergency plumbing covers any fault that needs attention immediately rather than at the next convenient appointment, burst pipes, sudden leaks pouring from a fitting, flooding under a sink or in a garage, or a fault that's actively damaging a property while it's happening. It's the difference between a job that can wait until Monday and one that can't.
This service is for homeowners, landlords and businesses across Reading, High Wycombe, Maidenhead, Marlow, Beaconsfield, Wokingham, Henley-on-Thames, Bracknell and Chalfont St Giles who are dealing with a sudden plumbing failure, at any hour, on any day. Renters and landlords managing multiple properties particularly rely on genuine round-the-clock cover rather than a daytime-only number.
Emergencies happen without warning: a joint gives way overnight, a pipe splits in freezing weather, or a fitting that's been fine for years suddenly fails. The common thread is water actively causing damage or a household being left without water, and neither situation improves by waiting.
Getting a professional out quickly limits the damage and the eventual repair bill. Isolating the right valve, working out where water is actually coming from, and making a safe, lasting repair under pressure takes experience. Mitchell Antrobus has spent 28 years handling plumbing faults across residential, commercial and industrial settings, including plenty of late-night and out-of-hours call-outs.
Why it matters
Why a slow response to an emergency makes things worse
Every extra minute a burst pipe or major leak runs, more water spreads into floors, walls, ceilings and belongings. What could have been a contained, straightforward repair turns into a job involving drying out, replacing flooring or plasterboard, and redecorating on top of the original plumbing fix.
Delaying an emergency call also risks the fault spreading to areas that were previously untouched, water travelling along joists or through ceiling voids into rooms below, or a soaked area triggering damp and mould that takes far longer to resolve than the original leak. The eventual bill almost always grows the longer a fault is left running.
There's also the practical disruption. A property without water, or with water pouring from a fitting, isn't liveable or workable as normal. For businesses, that can mean lost trading hours; for households, it can mean no way to cook, wash or use toilets safely until the fault is fixed.
Common mistakes to avoid
- Not knowing where the stopcock or main isolation valve is before an emergency happens
- Trying to seal a burst pipe with tape rather than isolating the water supply first
- Waiting until the morning to call, assuming a leak will stay contained overnight
- Placing buckets and towels down without stopping the source, so damage continues to spread
- Ignoring warning signs, like a damp patch or a knocking pipe, that often precede a full burst
Our process
How your emergency plumbing job runs.
- Step 1
Call or enquire
Ring Mitchell on 07810 646762 or send an enquiry. Tell him what's happening and he'll tell you straight away whether it's an emergency or a planned job.
- Step 2
Visit and diagnosis
Mitchell comes out, finds the cause and explains it in plain English. Call-outs are £85 inc VAT, plus £85 inc VAT for the first hour of work.
- Step 3
Clear quote
You're told what needs doing and what it costs before work starts. Larger jobs are booked in with a 5% deposit.
- Step 4
The work
Mitchell and his apprentice Bradley carry out the work, bringing in trusted tilers, plasterers and electricians where a job needs them. Larger jobs are paid daily as they progress.
- Step 5
Test and guarantee
Everything is tested for leaks and correct operation before we leave, the area is cleaned up, and the work is backed by our 2-year guarantee.
What you get
The difference it makes.
Genuinely 24/7
Emergency call-outs are answered around the clock, not just during office hours, including evenings, weekends and holidays.
Rapid isolation of the fault
Experience finding and shutting off the right valve quickly limits water damage before the repair even begins.
Safe, lasting repairs
Emergency fixes are made properly, not just patched, so the same fault doesn't reappear within days.
Avoids bigger repair bills
A fast response contains damage to flooring, ceilings and belongings, keeping the overall cost down.
One point of contact, day or night
Direct access to an experienced plumber rather than a call centre passing the job on to someone else.
Peace of mind for landlords
Reassurance that a tenant's emergency will be dealt with properly, whatever time it comes in.
Why CBS
Who'll be doing the work.
CBS Plumbing and Heating is run by Mitchell Antrobus, who has 28 years in the plumbing and heating industry across residential, commercial and industrial installation, servicing and repairs. That background is why your emergency plumbing job gets diagnosed properly the first time rather than patched and left.
Day to day you'll deal with Mitchell and his apprentice Bradley. On bathroom jobs, Mitchell brings in experienced tilers, plasterers and electricians he works with regularly, so you have one point of contact from the first call to the finished room.
CBS has 320+ reviews from Checkatrade, carries £10 million public liability and £10 million employer's liability insurance, and guarantees its work for 2 years. We cover Reading, High Wycombe, Maidenhead, Marlow, Beaconsfield, Wokingham, Henley-on-Thames, Bracknell and Chalfont St Giles.
About CBSIn detail
How an emergency plumbing call-out works
Emergency plumbing spans a range of situations, and knowing what to expect helps when something goes wrong unexpectedly.
What happens when you call
The first priority on any emergency call is understanding where the water is coming from and whether the supply can be isolated safely over the phone while help is on the way. Simple guidance, like locating the stopcock or isolating a specific appliance, can limit damage in the minutes before arrival. Call-outs are charged at £85 inc VAT, with the first hour also at £85 inc VAT, so the cost is clear from the outset.
Burst pipes
Burst pipes can happen anywhere in a property, under sinks, in garages, lofts, or along external walls, and are often caused by freezing temperatures, old corroded pipework, or accidental damage. One review describes a burst pipe in a garage repaired late at night, and another a burst pipe under a sink fixed within the hour. Locating the exact point of failure quickly is the key to limiting the water damage that follows.
Read more
Sudden leaks and flooding
A sudden leak from a washing machine hose, a failed joint, or a cracked fitting can flood a kitchen or bathroom floor within minutes. A kitchen sink leak attended within the hour is one example of how quickly this kind of fault needs a response. The immediate job is stopping the water, then assessing what's been affected before making the repair.
No water or no hot water
Sudden loss of water supply, whether from a burst main-side pipe, a failed valve or a frozen section of pipework, is treated as an emergency because it leaves a household unable to function normally. Diagnosing whether the fault is inside the property or further upstream determines the right fix and how quickly it can be resolved.
Out-of-hours callouts for landlords and businesses
Emergency plumbing isn't only a household concern. Commercial premises and rental properties face the same risks, often with added complications like multiple occupants, trading hours, or tenants who need reassurance that the issue is being dealt with properly. Genuine 24/7 availability means landlords and businesses across Reading and the wider area aren't left waiting until normal working hours.
Related services
Emergency Plumbing near you
Good to know
Emergency Plumbing questions, answered.
Can't see your question? Call Mitchell on 07810 646762 or send an enquiry.
How quickly can someone get to an emergency?
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Same-day service is guaranteed, and emergency call-outs are genuinely available 24/7, so response is as fast as possible whatever time the fault happens.
What should I do while waiting for the plumber to arrive?
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Where possible, isolate the water at the stopcock or the appliance's own isolation valve, and move anything valuable away from the affected area to limit damage.
Do emergency repairs last, or are they just a temporary fix?
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Emergency repairs are carried out properly, not just patched, and carry the same 2-year guarantee on workmanship as any other job.
Do you cover emergencies outside Reading itself?
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Yes, 24/7 emergency cover extends across Reading, High Wycombe, Maidenhead, Marlow, Beaconsfield, Wokingham, Henley-on-Thames, Bracknell and Chalfont St Giles.
Is there a difference in cost between daytime and night-time emergency call-outs?
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The call-out and first hour are charged at £85 inc VAT each, with clear daily payments from a 5% deposit, whatever time the job is carried out.
What do you charge to come out?
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Our call-out is £85 including VAT, plus £85 including VAT for the first hour of work. You'll know the price of anything beyond that before we start.
How do payments work on bigger jobs?
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Larger jobs such as a emergency plumbing project are booked in with a 5% deposit, then paid daily as the work progresses, so you're never paying far ahead of what's been done.
Is the work guaranteed?
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Yes. Our workmanship is guaranteed for 2 years.
Are you insured?
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Yes. We hold £10 million public liability and £10 million employer's liability insurance.
Can you come out in an emergency?
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Yes. Emergency call-outs run 24/7 and we guarantee same-day service. Call 07810 646762. Standard working hours are 8am to 5pm.
Get emergency plumbing help now
Burst pipe, sudden leak or flooding, call any time, day or night, for a fast response and a proper, lasting repair.
Next step
Get it fixed properly,
without the wait.
Tell us what you need and Mitchell will get back to you quickly. Same-day service guaranteed, clear prices before we start, and a 2-year guarantee on our work.
Prefer to talk? Call Mitchell07810 646762Emergency call-outs 24/7 · Standard hours 8am–5pm