This policy explains how CBS Plumbing and Heating ("we", "us"), company number 14768991, registered office 45 Barland Way, Aylesbury, England, HP18 0UZ, uses personal information. We are the data controller for information you give us.
What we collect
- Your name, phone number, email address and town or postcode.
- Details of the job you choose to send us, including any photos.
- Your address and any information needed to visit, quote for, carry out and invoice the work.
How we use it
- To reply to your enquiry and arrange a visit (steps taken at your request before a contract).
- To quote for, carry out and invoice your work (performance of a contract).
- To keep records we're required to keep, such as for tax (legal obligation).
We don't sell your information or use it for marketing without your consent.
Who we share it with
Only where needed for your job, for example the tilers, plasterers and electricians working on your project, and the service providers that run our website, email and enquiry system. They may only use it to provide their service to us.
How long we keep it
Enquiries that don't go ahead are deleted when no longer needed. Customer records are kept for as long as needed for guarantee, legal and tax purposes.
Your rights
You can ask to see, correct or delete your information, or object to how we use it, by emailing completebathroomsolutions@live.co.uk. You can also complain to the Information Commissioner's Office (ico.org.uk).
Cookies
This website does not use advertising cookies. The Google map on our contact page may set cookies set by Google.